Welcome to The DDC Group of Companies. We're delighted to introduce our organisation and explain what we can do to help support your outsourced business process needs. Our onshore project management and scanning combined with offshore data processing capabilities enables us to supply fast, accurate, economical data processing services to businesses across the world. Established in 1989, DDC has 3500+ staff, a growing global presence and our clients include some of the worlds leading companies and institutions.
Offshore BPO doesn't necessarily mean 'one size fits all'. We recognise the individuality of our clients and the uniqueness of their needs. DDC can design, deploy and manage custom or private-labelled facilities that provide the most desirable solutions and greatest business advantage for our clients.
There are many benefits of working with DDC:
- On shore dedicated project management - giving you a simple point of contact and peace of mind
- Customer service – we place great emphasis on listening and being responsive to our clients’ needs
- Security – state-of-the-art biometric security & web enhanced video surveillance systems
- Quality - we can achieve higher quality standards than equivalent onshore processing
- Established business since 1989 - it’s generally easier to work with an experienced vendor
- Wholly-owned facilities - ensures full control and facilitates efficiency
- Our Size - with over 3500 employees and offices in Europe, Asia & USA to offer you 24/7/365 service
- Technology - our continued investment in technology helps to support your particular business needs
- Offshore Cost Savings – significant cost reductions achievable versus onshore alternatives
- Time Savings – we’ll give you back the time to focus on core competencies & business priorities
What We Do:
- Data scanning & transmission
- Forms processing
- Capture from image of hardcopy
- Facilities management
- E-content & web research
- Database hosting, analysis & order output
- Document storage, retrieval & management
- Business process outsourcing
- Technical abstracting, indexing & databases
- Human resource outsourcing
- SGML/HTML/XML coding
- Back office services
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At a Glance
The Group:
DDC is one of the world’s leading providers of onshore/offshore data processing, scanning and human capital solutions.
- We are a privately owned portfolio of companies
- Wholly owned onshore/offshore
facilities
We have invested in comprehensive electronic, physical and procedural security measures to ensure the safety of our clients' data. Our reputation for security and confidentiality is unsurpassed.
Markets Served by DDC
- Subscription publishers
- Electronic publishers
- Credit card issuers
- Charities
- Government bodies
- Database companies
- Bureaus
- FMCG companies
- Direct marketing organisations
- Organisations with back or middle Office processing requirements
- Travel companies
Founded:
1989
Main Locations:
New York, Atlanta, Manila, Leyte, Manchester, London, Amsterdam, Cincinnati.
People:
We have 3500+ staff with diverse professional qualifications.
Capacity:
Flexible - we expand and contract according to your demands.
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